100% Satisfaction Guarantee. 90 day Returns*

We at SportBuff guarantee your total satisfaction and offer a world-class 90 Day Return Policy.


Easy 90 Day Returns

We know online shopping can be stressful. We want to take some of that anxiety away by giving you as much peace of mind as possible with our 90 Day Return Policy.

*To be eligible for the 90 Day Return Policy, all returned items must meet the following qualifications:

  • Be returned in original NEW condition with no evidence of customer use, wear, stains, damage or odor. If your t-shirt is covered in cat hair and/or smells like cigarettes, it's not looking good (for the return, or your dating prospects)
  • Include original tags and packaging where applicable. The tags and labels simply need to be in the return shipment, not necessarily affixed to the item. We know how some people get excited and rip the tags off before trying on their new hoodie. You know who you are.
  • Be returned as per our return instructions with a completed return form, including original Order Number. So, please don't throw your hat in a box with nothing other than a Post-It® note saying "don't fit good"

*Just to make sure we're all on the same page, the following are excluded from the 90 Day Return Policy:

  • Any and all personalized items.
  • Items bearing names of inactive, retired or traded players. So to be clear, your Bobby Orr Chicago Blackhawks jersey – though very cool, will not be accepted. Same goes for your Johnny Manziel Cleveland Browns Jersey (who would have known!)
  • Any items indicated as Final Sale at time of purchase.

If you have any questions or concerns regarding our 90 Day Return Policy, please don't hesitate to contact us. We're only an email away! Please note that we are not responsible for return shipping costs, as well as any costs involved with the re-shipment of a replacement item. The exception to this rule is if we at SportBuff shipped you the wrong or defective product.


Privacy & Cookie Policy

At SportBuff we value and respect the privacy of our customers. We only collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. All promotional e-mails that we send have an easy unsubscribe feature that allows you to be permanently removed from future mailings.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example adding a product to cart or completing a purchase. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the SportBuff website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Settings page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. If you do not wish to have your computer cookied at all, you may opt-out of this advertising service by clicking here.

Use of Cookies: A cookie is a small string of text that a website sends to your browser. Our cookies do not store any personal information about you or communicate any information about you to any other websites. Our cookies cannot retrieve data from your hard drive, pass on computer viruses, or capture your name, e-mail address, or any other personal information.

Secure Shopping Promise

Protecting the safety of your credit card information is extremely important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is another way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

CUSTOMER SERVICE COMMITMENT

For questions, comments, or assistance, you can send your questions or requests to our Customer Service department any time by using our Information Request Form. We make every effort to reply to all inquiries within a maximum of one business day, and often are able to respond within a few hours.